Privacy Notice
Last updated: July 2024
Who we are:
This Privacy Notice applies to all the services delivered by SOcial, ENvironmental & EConomic
Solutions (SOENECS) Ltd, Company Registration No: 09036188, Registered Office Address: 30 Church Road, Burgess Hill, West Sussex, RH15 9AE. This policy represents our serious commitment to the security and protection of your data and compliance with Data Protection legislation including the General Data Protection Regulations (GDPR). By sharing personal information with us you are agreeing to be bound by this Notice. In provision of its services, SOENECS may act as Data Controller and/or Processor.
How we collect information:
Personal data is information that can be used to identify you directly or indirectly by use of an identifier such as name, identification number, location data, online identifier etc. Personal data includes automated or manual records. You give us personal information voluntarily when you communicate with us regarding our services, for example, when you send us e-mails, phone us, use our contact form on the website, register with us for an event, use social media, text, via post. When you contact us, the information you provide to us may include your name, e-mail address, postal address, telephone number, social media contact details.
Our website does not use cookies to collect any personally identifiable information and does not pass data to advertising networks. For further information, please read the Cookies Policy on the “More” page, “Cookies Policy” on our website (www.soenecs.co.uk). Statistical information gathered is aggregated and anonymous and therefore it is not possible to identify an individual.
We have no responsibility for the content or handling of information or privacy policies on any linked websites.
How we use your information:
We only use your personal information to provide the services you have requested from us including to:
Storage and security of your information:
Your information will only be retained on our systems for as long as required for legitimate business purposes to enable us to provide the service requested or to meet any statutory obligations, following which time the information will be securely destroyed. We take appropriate technical and organisational measures commensurate to risk to ensure the confidentiality, integrity and availability of our systems, services and any personal data processed within them. The objective is to ensure your personal information is relevant and accurate and to keep it secure with the objective of preventing accidental loss, unauthorised or unlawful processing, destruction or damage. We cannot guarantee the security of information transmitted via the internet or other similar connections.
Transfers outside of the European Economic Area:
Our website, e-mail servers and some applications may be hosted outside of the European Economic Area, however, the service providers are required to implement data protection policies.
Sharing your information:
To deliver our services, we may on occasion share information with our contracted associates who will only use it to provide the requested service and who are required to comply with this Privacy Policy and the requirements of Data Protection legislation including the General Data Protection Regulations (GDPR). To facilitate a payment transaction your information may be shared with a relevant third party (eg a financial institution). You may decide to share your information with third parties to whom you have given consent to share information with us (eg third party application providers or social media sites).
Marketing:
If you have consented to provide us with your personal information for contact purposes, we may contact you regarding any of our services or events that may be of interest to you, however, it is your right at any time to decide to withdraw your consent and prevent us from contacting you for marketing purposes. You can do this by sending an e-mail to: [email protected]
Your rights:
The GDPR provides the following rights for individuals:
Changes to this Privacy Notice:
Any updates to this Privacy Notice will be displayed on our website (www.soenecs.co.uk). The date of last update appears at the top of this Privacy Notice.
Last updated: July 2024
Who we are:
This Privacy Notice applies to all the services delivered by SOcial, ENvironmental & EConomic
Solutions (SOENECS) Ltd, Company Registration No: 09036188, Registered Office Address: 30 Church Road, Burgess Hill, West Sussex, RH15 9AE. This policy represents our serious commitment to the security and protection of your data and compliance with Data Protection legislation including the General Data Protection Regulations (GDPR). By sharing personal information with us you are agreeing to be bound by this Notice. In provision of its services, SOENECS may act as Data Controller and/or Processor.
How we collect information:
Personal data is information that can be used to identify you directly or indirectly by use of an identifier such as name, identification number, location data, online identifier etc. Personal data includes automated or manual records. You give us personal information voluntarily when you communicate with us regarding our services, for example, when you send us e-mails, phone us, use our contact form on the website, register with us for an event, use social media, text, via post. When you contact us, the information you provide to us may include your name, e-mail address, postal address, telephone number, social media contact details.
Our website does not use cookies to collect any personally identifiable information and does not pass data to advertising networks. For further information, please read the Cookies Policy on the “More” page, “Cookies Policy” on our website (www.soenecs.co.uk). Statistical information gathered is aggregated and anonymous and therefore it is not possible to identify an individual.
We have no responsibility for the content or handling of information or privacy policies on any linked websites.
How we use your information:
We only use your personal information to provide the services you have requested from us including to:
- carry out a contract and/or deliver our services (eg undertake an assessment audit, complete research and report-writing, deliver presentations, facilitate workshops, chair conferences);
- note your intention to attend one of our events and to liaise with you about it;
- respond to your enquiry or request for assistance and to provide advice;
- see if you are interested in participating in contracted research projects for example surveys, focus groups, structured interviews (your consent will always be obtained in advance);
- complete necessary administrative or accounting functions associated with the services provided to you;
- manage our relationship with you, monitor our services to you and keep you informed;
- provide you with any information we are required to comply with regulatory or legal obligations.
Storage and security of your information:
Your information will only be retained on our systems for as long as required for legitimate business purposes to enable us to provide the service requested or to meet any statutory obligations, following which time the information will be securely destroyed. We take appropriate technical and organisational measures commensurate to risk to ensure the confidentiality, integrity and availability of our systems, services and any personal data processed within them. The objective is to ensure your personal information is relevant and accurate and to keep it secure with the objective of preventing accidental loss, unauthorised or unlawful processing, destruction or damage. We cannot guarantee the security of information transmitted via the internet or other similar connections.
Transfers outside of the European Economic Area:
Our website, e-mail servers and some applications may be hosted outside of the European Economic Area, however, the service providers are required to implement data protection policies.
Sharing your information:
To deliver our services, we may on occasion share information with our contracted associates who will only use it to provide the requested service and who are required to comply with this Privacy Policy and the requirements of Data Protection legislation including the General Data Protection Regulations (GDPR). To facilitate a payment transaction your information may be shared with a relevant third party (eg a financial institution). You may decide to share your information with third parties to whom you have given consent to share information with us (eg third party application providers or social media sites).
Marketing:
If you have consented to provide us with your personal information for contact purposes, we may contact you regarding any of our services or events that may be of interest to you, however, it is your right at any time to decide to withdraw your consent and prevent us from contacting you for marketing purposes. You can do this by sending an e-mail to: [email protected]
Your rights:
The GDPR provides the following rights for individuals:
- The right to be informed – you have the right to be informed about the collection and use of your personal data (transparency requirement).
- The right of access – this right enables you to be aware of and verify the lawfulness of the processing.
- The right to rectification – you can make a request for rectification verbally or in writing to have inaccurate personal data rectified or completed if it is incomplete.
- The right to erasure – under certain circumstances you have the right to have personal data erased by making a request for erasure verbally or in writing.
- The right to restrict processing – under certain circumstances you have the right to request verbally or in writing the restriction or suppression of your personal data. This means we are permitted to store the personal data but not to use it.
- The right to data portability – this applies to data processed by a data controller by automated means, in which case you have the right to obtain and reuse your personal data for your own purposes across different services enabling you to move, copy or transfer data easily, safely and securely from one IT environment to another (this enables you to take advantage of applications and services that can use this data to find you a better deal or help you understand your spending habits).
- The right to object – you have the right to object to (1) processing based on legitimate interests or the performance of a task in the public interest or exercise of official authority (including profiling); (2) direct marketing (including profiling); and (3) processing for purposes of scientific, historical research and statistics.
- Rights in relation to automated decision making and profiling – you have rights under Article 22 of the GDPR relating to automated individual decision-making (making a decision solely by automated means without any human involvement) and profiling (automated processing of personal data to evaluate certain things about an individual). We do not undertake any automated individual decision-making and profiling.
Changes to this Privacy Notice:
Any updates to this Privacy Notice will be displayed on our website (www.soenecs.co.uk). The date of last update appears at the top of this Privacy Notice.